Listening Skills Training

Check out our listening skills training guide:

Listening Skills Training

Listening Skills Training is designed to train people in one-on-one scenarios as well as small or large groups with little or no adjustment. Sample agendas for half-day, full-day, and even multi-day sessions are provided to make planning quick and simple. Novice and experienced facilitators can use this resource in a flexible way to meet the needs of their clients and organizations.

Workshop participants will learn to listen empathetically, paraphrase responses, identify bad listening behaviors, and understand the tricky business of nonverbal communication.

Check it out!
Preview table of contents and sample content!

Content Includes:

- How to improve your listening skills

- Designing listening skills workshops

- Definition of listening

- conduct listening self-assessments

- Teaching listening skills and the different types of listening

- explain the art of nonverbal communication

- provide the key points of effective listening behavior

- introduce the concept of paraphrasing for understanding

- show how to be an empathic listener while giving and receiving feedback

- Ready-to-use documents (4 assessments, 11 tools, 16 training instruments, and 18 learning activities)

Includes PowerPoint files for 1-hour, 1/2 day, 1-day, and 2-day sessions

 
only $49.95!

Create your own customized listening skills training today!

This guidebook is designed to train people in 1-on-1 listening scenarios, as well as group listening scenarios. Novice and expert facilitators and trainers can use this resource in a flexible way to meet the needs of the client and organization. Using adult learning principles, you will guide participants in pairing up with "listening buddies" to create a collaborative and fun learning environment. In this setting, you will create ample opportunity to provide and receive feedback. Your participants will learn how to listen empathetically, paraphrase responses, identify bad listening behaviors, and understand the tricky business of non-verbal communication.

Do more than listen to the words; listen to what they're trying to say

Too many people have been taught that a closed mouth is the prime indication of listening. But listening is much more than that. Identifying what is (and is not) being said, how it is being said, and what is trying to be said are all involved in good listening skills. Does your sales team know this? More importantly, what would their customers say about it?  How to improve your listening skills should be a mandatory topic in any sales training program. 

In today's information-saturated business environment, listening skills are put to the test. This is especially true within the sales organization. Salespeople are bombarded with information, knowledge, data, and communications on an hourly basis. Learning how to listen well is a key ingredient to success in business and in life. In fact, many customers would argue that "ability to listen" is one of the most important skills a salesperson can posses; therefore teaching listening skills is a top priority.

Sales Training Drivers can help. We have partnered with ASTD Press to bring you Listening Skills Training. This workbook provides a comprehensive collection of tools for delivering an effective listening skills program to the sales organization.